We do not offer guarantee on the products as we do not manufacture them. However, we do assure you all products sold by us are sourced from premium manufacturers across India and are of the highest quality.

The base metal used to make the jewellery is a brass/copper alloy. The jewellery is coated with high quality matte polish / premium quality gold look alike polish.

To check the size of the product, please click here.

If a product is out of stock, please WhatsApp us at +91 8939304199 or click here to send us an e-mail with a screenshot of the product. We will notify you once it’s back in stock.

No we do not offer money back guarantee on our products. However, please be assured our products are of premium quality and will last you long. To know more about our returns and refunds policy click here.

All our product photographs are clicked in-house under natural light without using any filters. However, please note there will be some minor variations in colour due to digital photography. We assure you all our products are of premium quality.

No, we do not have a physical store. We are an online only business.

All product prices are fixed, unless we are running specific promotional offers or discounts, you will not be eligible for a discount on your purchase.

Unfortunately, we do not offer repolishing services at the moment. Please visit our care instructions page by clicking here to read about how you can make your jewellery last long

We do not offer our products to resellers for reselling purposes. We are a retail brand and sell to direct customers only.

We ship ONLY once a week on Saturdays. As we are full-time working professionals, we are unable to ship daily at the moment. We request you to wait for at least 7 business days before enquiring about your order tracking information. Orders are shipped 7 working days from order placement and order delivery can take up to 10 working days. If you have not received your order after 10 working days, please reach out to us here with your order details.

Domestic orders can take anywhere between 3 and 10 working days to be delivered from the date of despatch depending on the destination city and pin code servicability. International order deliver will vary depending on the destination country. It can take anywhere between 5 to 15 working days to receive your order. We ship only once a week as we are full-time working professionals and request you to wait for 10 working days to receive your order. We do not undertake urgent orders and deliveries.

Yes once your order is despatched, you will receive an e-mail with the tracking details.

Yes! We offer free standard domestic shipping across India. All domestic orders are shipped through Delhivery / DTDC / India Post. We ship only once a week on Saturdays. As we are full-time working professionals, we are unable to ship daily at the moment. We request you to wait for at least 7 business days before enquiring about your order tracking information. Orders are shipped 7 working days from order placement and for domestic shipments, order delivery can take up to 10 working days after the date of despatch depending on destination city and pin code serviceability. If you have not received your order after 10 working days, please reach out to us here with your order details.

Yes we have international shipping available. International shipping rates will vary depending on the weight of your shipment and the destination country. All international orders are shipped through Aramex. Please click here for more details on international orders and shipping. We ship once a week usually on Saturdays. As we are full-time working professionals, we are unable to ship daily at the moment. We request you to wait for at least 7 business days before enquiring about your order tracking information. Orders are shipped 7 working days from order placement and for international shipments, order delivery can take up to 15 working days after date of despatch depending on the destination city. If you have not received your order after 15 working days, please reach out to us here with your order details.

Currently, we do not offer express shipping or urgent order deliveries as we do not have the manpower to handle these requests. Our standard shipping timeline is 7 working days from order placement. For domestic orders, the delivery timeline is 10 working days depending on the destination city and pin code serviceability. For international order, the delivery timeline is 15 working days depending on the destination city. If you haven't received your order within this timeframe, then reach out to us here with your order details.

To know about out cancellations, returns and refund policy, please click here.

Unfortunately orders once placed cannot be cancelled under any circumstances. Please read our Cancellations, Returns and Refunds policy carefully before placing your order to avoid any issues with regards to returns, refunds or cancellations. We do not undertake urgent orders and deliveries, so orders will not be cancelled if they do not reach you within a specific date. We ship all orders 3 to 4 working days from order placement and our delivery timeline is 10 working days, which is our standard timeline. If you have not received your order after 10 working days then reach out to us here with your order details. If an order has not reached after 10 working days, we will visit order cancellation on a case by case basis depending on the reason for the delay.

Please refer to our returns and refunds policy on how you can exchange a damaged product by clicking here.

We do not exchange products for any other reason other than damage during transit. For product exchange, package opening video is mandatory. Please refer to our returns and refunds policy by clicking here.

Payments can be done through net banking, payment wallets, UPI and all major debit and credit cards.

No, we do not have a COD option at the moment.

If you are facing any issues using the payment portal, please reach out to us on WhatsApp at +91 8939304199 or click here to e-mail us.

If your account has been debited or your card has been charged, but your order did not go through, you will receive a refund back to your account within 5-10 days. If your order is confirmed and you have not received a confirmation email, please reach out to us on WhatsApp at +91 8939304199 or click here to e-mail us with your details and we will be happy to help you.

Yes our website accepts all major international debit and credit cards excluding Amex. Additional charges may be applicable on these transactions.

Unfortunately we do not accept Paypal at the moment.

We suggest you log-in while purchasing from our website to easily manage and securely store addresses, card information etc. However, you can check-out without logging-in as a guest user.

If you have inputted the incorrect delivery address, then please WhatsApp us at +91 8939304199 or click here to send us an e-mail along with your order number within 24 hours of order placement to change the delivery address. However, please note that once the order is shipped, we will not be able to change the delivery address

First, please check your junk/spam folder for the order confirmation e-mail. If the mail is not there, do not worry. Send us a WhatsApp at +91 8939304199 or click here to email us and we will send across the order confirmation.

Yes, we are available on WhatsApp at +91 89393 04199

Yes we do. Facebook – Click here. Instagram – Click here.

We offer customisations on our Pure Silver Kemp Temple Jewellery Series and Handmade Kemp Series. To know more about jewellery customisation, please click here.

Yes, we do take bulk orders for our Handmade Kemp Series jewellery. To know more about bulk orders, please click here.